Privacy Policy

Who we are

Lilac City Detail Co. provides mobile car detailing in Spokane, Washington and nearby areas. This policy explains what information we collect through cardetailinginspokane.com, how we use it and the choices you have. Our contact details are at the bottom of this page.

Information we collect

• Details you send us. When you use our quote form, call, text or email us, we receive information such as your name, phone number, email address, vehicle details, location and the message you write.
• Usage data. We use Google Analytics to see how visitors use the site, such as pages viewed, approximate location, device and browser type and how you arrived. Google Analytics uses cookies and similar technologies.
• Technical data. Our website host and security tools may log your IP address, browser and the time of your visit to keep the site running and secure.

How we use your information

• To reply to your request, prepare a quote and schedule your service
• To contact you about your booking
• To understand which pages are useful and to improve the site
• To keep the site secure and prevent spam or misuse

Who we share it with

We do not sell your personal information. We share it only with service providers that help us run the site and respond to you, such as our website host, email provider and Google Analytics, and with anyone who needs it to carry out the service you requested. We may also share information if the law requires it.

Cookies and analytics

Cookies are small files stored in your browser. We use them for site performance and analytics. You can block or delete cookies in your browser settings. To opt out of Google Analytics across all sites, you can install the Google Analytics opt-out browser add-on. Learn more in how Google uses information from sites that use its services.

How long we keep information

We keep quote requests and customer messages only as long as needed to respond, provide the service and keep reasonable business records. Analytics data is kept according to our Google Analytics retention settings.

Your choices and rights

You can ask us to tell you what personal information we hold about you, to correct it or to delete it. Email or call us using the details below and we will respond within a reasonable time. You can also unsubscribe from any message we send you by replying to it.

Security

We take reasonable steps to protect your information, but no website or message is completely secure, so we cannot guarantee absolute security. Please do not send payment card numbers or other highly sensitive details through the quote form.

Children

This site is for adults who own or manage vehicles. We do not knowingly collect information from children under 13.

Links to other sites

Our pages may link to other websites, such as Wikipedia or Google. We are not responsible for their privacy practices, so please read their policies.

Changes to this policy

We may update this policy from time to time. The effective date at the top of the page shows when it last changed.

Contact us

• Business: Lilac City Detail Co.
• Address: Redwood Plaza, 11707 E Sprague Ave, Spokane Valley, WA 99206
• Phone: (509) 210-7020
• Email: contact@cardetailinginspokane.com